Data We Hold and Why We Hold It
When you create an account on 9u99, we collect the information you provide directly — your name, contact details, and the payment method you link to your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and the amount so we
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can match your wallet to your account and resolve any payment queries you raise. We do not store your bKash PIN, Nagad PIN, or Rocket PIN — those stay inside the respective apps. We also collect device identifiers and browser session data each time you log
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in, which helps us detect unusual access patterns and keep your account secure. Log data — IP address, session timestamps, pages visited — is retained for a defined period and then deleted according to our internal retention schedule. We may share data with payment processors and
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fraud-prevention services where that sharing is strictly necessary to complete a transaction or protect an account. We do not sell your personal data to third parties for marketing. Your data is processed in accordance with the laws and regulations of the eligible regions where 9u99 is
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available — availability itself depends on your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.